> For the complete documentation index, see [llms.txt](https://eventmate.gitbook.io/eventmate-guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://eventmate.gitbook.io/eventmate-guide/donations/setting-up-donation-receipts.md).
# Setting Up Donation Receipts
When donors contribute to your event, it’s crucial to provide them with properly formatted receipts. In the Donation Receipts tab, you’ll specify your organization’s details to ensure each donor receives a compliant, informative receipt.
#### Accessing the Donation Receipts Tab
While in the donation feature section, click on “**Donation Receipts**” which you will find at the top, next to Donate and Goal.
#### Receipt Prefix
Before setting your receipt numbering sequence, you can define a **prefix** that will appear at the beginning of every receipt number.
For example, if you set your prefix to **ABC**, your receipts will be numbered like:
* ABC-1
* ABC-2
* ABC-3
This is especially helpful if you’re managing multiple events or need to align your receipts with internal accounting systems.
{% hint style="info" %}
**Tip:** Choose a short, clear prefix (e.g., an acronym of your organization or event name). Once saved, the prefix will apply to all receipts generated under this account.
{% endhint %}
#### Starting Receipt Number
Set the starting number for your receipts (default is 1). After your first donation is received, this number cannot be changed
#### Receipt Logo
Upload your organization or event logo to brand your receipts and make them instantly recognizable to donors.
#### Organization Information
To meet standard requirements and ensure donors have accurate proof of contribution, all the following fields in this section are mandatory to be completed.
* Company / Organization Name
* Company / Organization Address
* Charitable Registration Number
* Contact Email
#### Authorized Signatory
Donation receipts must include an authorized signatory to meet CRA and standard nonprofit compliance requirements. In this section, you’ll upload and configure the details of your authorized person.
**Signature Image**\
Upload an image of the authorized signatory’s signature. The image must have a **white background** for best readability and professional formatting.
**Authorized Person’s Name**\
Enter the full legal name of the authorized signatory.
**Authorized Person’s Title**\
Enter the individual’s title or role in the organization (e.g., *Executive Director, Treasurer, Board Chair*).
{% hint style="info" %}
**Important:** Make sure the signatory is someone formally recognized within your organization, as this signature will appear on all official donation receipts sent to donors.
{% endhint %}
#### Custom Message
The **Custom Message** section allows you to add a personalized message that will appear in the donation tax receipt email sent to donors.
Use this area to include a thank-you note, campaign-related message, or any additional information you would like donors to see.
The sample email below shows where your custom message will appear. Please note that, apart from your custom message and organization details, the remaining email content is fixed and cannot be modified.
#### Saving Your Donation Receipt Settings
Double-check for typos or missing info—accuracy here builds trust and meets legal standards.
Once saved, donation receipts will automatically include these details, and donors will receive them via email immediately after contributing.
{% hint style="info" %}
**Important:** If these fields aren’t completed, your receipts may lack essential information—potentially falling short of government guidelines and donor expectations.
{% endhint %}
