> For the complete documentation index, see [llms.txt](https://eventmate.gitbook.io/eventmate-guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://eventmate.gitbook.io/eventmate-guide/donations/viewing-and-managing-donations.md).
# Viewing and Managing Donations
The **Donations tab** provides a complete report of all contributions linked to your event. This is where you can track, manage, and organize both **online donations** received through eventmate and **manual entries** added by your team.
### ๐ Types of Donations
#### **Stripe Donations (Live via eventmate)**
Donations made directly through the eventmate donation form are automatically recorded here. These entries are labeled as **Stripe**.
#### **Manual Donations**
Donations that are received outside of eventmate (e.g., direct bank transfers, cash, or cheques) can be recorded manually. This ensures that all funds are visible in one central place. Manual entries are labeled as **Manual**.
{% hint style="info" %}
**Tip:** Manual donations are especially useful for keeping your **fundraising momentum visible** during a live event. You can quickly enter contributions received through other channels, so the live donation meter reflects the full amount raised.
{% endhint %}
### ๐ Donation Report Details
Each donation record includes:
* **Date** โ The date the donation was made or recorded.
* **First Name & Last Name** โ The donorโs name.
* **Donation Amount** โ The donation amount, excluding any platform fee covered by the donor.
* **Email** โ The donorโs email address. For Stripe donations, this is captured automatically.
* **Type** โ Indicates whether the donation was processed through Stripe or entered manually.
* **Status** โ Shows whether the donation was completed or refunded.
* **Anonymous** โ Indicates whether the donor chose to remain anonymous.
#### Exported Report Fields
The downloaded donation report includes the following fields including the fields mentioned above:
* **Receipt Number** โ The donation receipt reference number.
* **Address** โ Split into separate columns, including Address 1, Address 2, City, Province, Postal Code, and Country. *(This address is derived from the payment card used for the donation.)*
* **Platform Fee Covered** โ The platform fee amount covered by the donor.
* **Platform Fee** โ The eventmate platform fee charged for the donation (3%).
* **Total Donation** โ The donation amount plus any platform fee covered by the donor.
* **Credit Card Name** โ The cardholder name associated with the payment card used to issue the receipt.
* **Refund Date** โ The date the refund was initiated.
* **Refund Amount** โ The amount refunded to the donor. *(If the donor chose to cover the platform fee, that fee is not refunded.)*
* **Refunded By** โ The user who initiated the refund.
* **Refund Reason** โ The reason entered when processing the refund.
* **Donation Receipt URL** โ A direct link to the donation receipt.
### โ๏ธ Managing Donations
**Editing or Deleting Manual Donations**
Manual entries can be edited or deleted if changes are needed.
**Viewing or Resending Receipts**
For Stripe donations, you can click the **ellipsis (โฎ)** menu to view or resend receipts to donors.
{% hint style="info" %}
**Note:** Receipts cannot be generated or resent for manually entered donations.
{% endhint %}
**Exporting Reports**
The **Export Donations** option allows you to download donation records as a CSV file for reporting and reconciliation purposes.
When exporting, you can select the date range for the records you would like to include:
* **All** โ Exports all donation records.
* **Today** โ Exports donations recorded today.
* **Last 7 Days** โ Exports donations from the previous 7 days.
* **Last 30 Days** โ Exports donations from the previous 30 days.
* **Custom** โ Allows you to select a specific start date and end date to export donations within a custom time period.
Once a date range is selected, click **Export CSV** to download the report.
