> For the complete documentation index, see [llms.txt](https://eventmate.gitbook.io/eventmate-guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://eventmate.gitbook.io/eventmate-guide/viewing-auction-report.md).

# Viewing Auction Report

The **Reports** tab provides a complete overview of your live auction results, payment collection progress, and bidder activity.

This section allows administrators to monitor auction performance, track outstanding payments, view bidder information, and download auction reports for reconciliation or record keeping.

<figure><img src="https://2205841946-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FesQNW2LjTHqasTRimhaX%2Fuploads%2FH23Pr2lVLzrsiBA6KcCL%2FScreenshot%202026-05-20%20160030.png?alt=media&amp;token=ddbc2f85-b8ca-4d5b-805c-954dae857735" alt=""><figcaption></figcaption></figure>

The summary section at the top provides a quick overview of:

* **Total Items:** Displays the total number of auction items created.
* **Paid:** Displays the number of auction items that have been fully paid.
* **Total Revenue:** Shows the total amount successfully collected from paid auction items.
* **Pending Payment:** Displays auction items that still require payment collection.

***

### 🚦 Payment Status Types

Each auction item will display a payment status.

#### <mark style="color:$success;">Paid</mark>

The bidder has successfully completed payment.

Paid records will display:

* Payment date
* Paid amount
* Receipt number
* Bidder information

Receipt emails can also be resent if needed.

#### <mark style="color:violet;">Pay Later</mark>

The bidder information has been saved, but payment has not yet been completed.

This option is useful when bidders prefer to complete payment after the event or at a later time.

Administrators can:

* Send payment links
* Mark payments manually
* Continue tracking payment status

#### <mark style="color:$warning;">Payment Link Emailed</mark>

A payment link has been emailed to the bidder, but payment has not yet been completed.

This allows organizations to follow up while maintaining a clear record of payment collection progress.

Administrators can send reminder emails directly from the report actions menu.

***

### ℹ️ Viewing Auction Details

Click the expand arrow beside an auction item to view additional information.

Expanded details include:

**Item Details**

Displays:

* Auction item status

**Bidder Information**

Displays:

* Bidder name
* Email address
* Phone number
* Company name (if provided)

**Payment Information**

Displays:

* Final winning bid amount
* Payment status
* Payment date
* Receipt number

This provides administrators with a complete overview without needing to navigate away from the report.

***

### ⚙️ Actions Menu

The Actions menu provides additional payment management tools.

Available options may include:

**Send Payment Link**

* Generate or resend a payment link to the bidder.
* This option is available for unpaid auction items.

**Send Reminder Email**

* Send a payment reminder to bidders who have received a payment link but have not yet completed payment.

**Send Receipt**

* For completed payments, administrators can resend the receipt email if needed.

**Mark as Paid**

* If payment was collected outside the online payment process (for example cash, cheque, or another approved method), administrators can manually mark the auction item as paid.
* Optional payment notes can also be added.

> **Important:** Marking an item as paid cannot be undone.

Administrators can also choose:

* **Confirm** – Marks payment as completed
* **Confirm & Send Receipt** – Marks payment as completed and emails the receipt immediately

***

### 🔽 Downloading Reports

Click **Download Report** to export auction reporting information.

The report can be used for:

* Financial reconciliation
* Payment tracking
* Internal record keeping
* Post-event reporting