> For the complete documentation index, see [llms.txt](https://eventmate.gitbook.io/eventmate-guide/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://eventmate.gitbook.io/eventmate-guide/managing-your-account/adding-and-managing-users.md).
# Adding & Managing Users
With the Members feature, account owners can invite users, assign roles, and manage team permissions—all in one place.
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**Note:** Multi-user access is only available with our **subscription packages**. Each subscription supports a maximum of **10 users**, including the account owner.
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### đź‘Ą Inviting New Users
To add users to your eventmate account:
**Open Account Settings**
* From the dashboard, click your **profile name** at the bottom-left corner.
* Select **Account**.
**Go to the “Members” Tab**
* In the account settings menu, click on **Members**.
**Invite a New User**
* Enter the **email address** of the person you want to invite.
* Choose a role: **User** or **Admin**.
* Click **Invite User**.
* An invitation will be sent to the user’s email. Once accepted, they’ll gain access to the platform based on their assigned role.
***
### 🔧 Managing Existing Users
To manage current members:
**View Current Members**
* In the **Members** tab, scroll to the list of current users.
**Adjust Permissions or Remove Users**
* Click the **ellipsis (⋯)** next to a user’s name for quick options:
* **Remove User**
* **Manage User** (to change their role)
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**Note:**\
When a new user is invited, they will receive an email to accept the invitation and set up their password. In rare cases, they may encounter an error such as *“Error updating password”* during this step.
If this happens:
1. Go to [app.eventmate.ca](https://app.eventmate.ca?utm_source=chatgpt.com).
2. On the sign-in screen, enter the same email address used for the invitation.
3. Click **Forgot Password** to receive a reset link.
4. Follow the instructions in the reset email to set up a new password.
This usually resolves cache-related issues that can sometimes occur during the initial setup.
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